e2det Privacy Policy

1 Introduction & Scope

This Privacy Policy applies to all users of the e2det platform. When you visit the e2det website, create an account, or use any of our services, you are considered to have accepted the terms of this policy.

e2det places the highest priority on the personal privacy of its users. We believe you should have full control over your own information. That is why this policy has been written in clear, transparent, and easy-to-understand language — so you know exactly what data we collect, why we collect it, and how we use it.

This policy may be updated at any time. If any significant changes are made, we will notify you via a notice on the website. It is recommended that you always check the "Last Updated" date shown at the top of the policy.

2 Information We Collect

e2det collects two types of information — information you provide to us and information collected automatically.

2.1 Information You Provide

During account registration and verification, you provide the following information:

• Full name and date of birth (for age verification — users must be 21 years of age or older)
• Email address and mobile number
• Preferred payment method details (bKash, Nagad, Rocket, or Upay account number)
• Government-issued identity document details for identity verification (where applicable)
• Any messages or support requests you send us

2.2 Automatically Collected Information

When you use e2det, our systems automatically collect certain technical information:

• IP address and device type (desktop, mobile, etc.)
• Browser type and operating system
• Logs of pages visited and time spent
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity logs

3 Purpose of Data Use

e2det uses collected information only for specific and legitimate purposes. Your data is needed for the following:

3.1 Account Management & Verification

Information is required to create, verify, and manage your account. In particular, it is our responsibility to ensure age verification — only persons aged 21 or older may use e2det.

3.2 Transaction Processing

Payment-related information is used to securely process your deposits (minimum ৳200) and withdrawals (minimum ৳800). This information is essential to confirm transactions via bKash, Nagad, Rocket, and Upay.

3.3 Service Improvement

By analyzing user experience, we continuously improve e2det's services, interface, and functionality.

3.4 Fraud Prevention & Security

Information is used to protect accounts, detect fraud, and prevent unauthorized access. This is done for your own protection.

3.5 Customer Support

The necessary information is used to properly route and resolve your requests with our 24/7 live chat and email support team ([email protected]).

3.6 Responsible Gaming

Monitoring your gaming activity to identify potentially risky behavior and provide timely assistance is part of our responsible gaming policy.

4 Disclosure of Information & Third Parties

e2det does not sell or share your personal information with advertisers or unrelated third parties. However, in certain specific situations, limited disclosure of information may be necessary:

• Payment Providers: Information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared only with the relevant payment provider.
• Technology Service Providers: Trusted technology partners are used to operate the platform. They work under strict confidentiality agreements and may not use your information for their own purposes.
• Legal Obligations: Information may need to be disclosed to comply with court orders or lawful directions from government authorities.
• Fraud Investigation: Information may be shared with law enforcement agencies in the investigation of serious fraud or criminal activity.

Outside of the situations above, e2det does not disclose your information to any third party.

5 Cookie Policy

The e2det website uses cookies to operate properly and improve your experience. Cookies are small data files stored in your browser.

5.1 Essential Cookies

These cookies are essential for the website's core functionality. They are used to maintain login status, security verification, and session management. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies help remember your preferences, language settings, and previous session information, making your future experience easier.

5.3 Analytics Cookies

Anonymous statistical data is collected to understand which pages are used most and where improvements are needed. No specific individual can be identified from this data.

You can disable cookies at any time by changing your browser settings. However, disabling some cookies may limit certain website features.

6 Data Storage & Security

e2det uses industry-standard security technology to keep your information safe:

• SSL (Secure Socket Layer) encryption is used for all data transmission.
• Personal information is stored on secured servers and regular security audits are conducted.
• High-grade encryption technology is used when processing payment information.
• Multi-layer protection is in place against unauthorized access to accounts.
• Staff access to data is strictly controlled and only authorized personnel can view the information they need.

6.1 Data Retention Period

Information is retained while your account is active. Even after an account is closed, certain information may be retained for a defined period for legal obligations, dispute resolution, or fraud prevention purposes.

While we make every effort to protect your data, no data transmission over the internet is completely risk-free — this is a universal limitation of the technology.

7 Your Rights

Every e2det user has the following rights regarding their personal information:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances (where there is no legal obligation), you can request that your information be deleted.
• Right to Restrict Processing: In some cases, you can request that processing of your information be limited.
• Right to Object: You can object to the use of your information for specific purposes.
• Right to Data Portability: You can request to receive your information in a structured format.

To exercise any of the rights above, contact our support team at: [email protected]. We will respond to your request as soon as possible.

8 Privacy of Minors

e2det strictly does not allow anyone under the age of 21 to create an account or use the platform. If we become aware that information from a minor has been collected, that information will be deleted immediately and the relevant account will be closed.

If you believe a minor is using our platform, please notify us at [email protected].

9 International Data Transfers

e2det primarily serves users in Bangladesh. For technical reasons, some data may be processed on servers in other countries. In such cases, the applicable data protection laws of the relevant country and our contractual safeguards are ensured.

Regardless of where data is processed, the protection standards set out in this Privacy Policy will always apply.

10 About Linked Websites

The e2det website may sometimes have links to third-party payment gateways or service providers. These external platforms have their own privacy policies, over which e2det has no control. It is recommended that you read the privacy policy of any third-party service before using it.

11 Changes to This Policy

e2det may update this Privacy Policy as needed. In the case of any significant changes, we will publish a notice on the website. When the "Last Updated" date at the top of the policy changes, it means the policy has been revised.

If you continue to use the platform after any changes, you will be considered to have accepted the updated policy. It is therefore good practice to check this page regularly.

12 Contact Us

If you have any questions, concerns, or data requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• 24/7 Live Chat: available directly on the e2det platform

Our support team is always ready to answer your questions in both Bengali and English.